Frequently Asked Questions

Quality Assurance and Certification

FORESEEN OPTICS is certified by ISO9001 quality management system. Common certifications for our products include CE, REACH, and RoHS compliance. For electronic products, additional battery certifications are usually provided.

Standard products come with a 1-year warranty, waterproof products with a 2-year warranty, and military-grade products with a 5-year warranty.

FORESEEN OPTICS follows strict quality inspection procedures, including optical quality testing, part structure testing, reticle quality testing, and finished product testing (including waterproof performance). Products intended for firearm use undergo additional impact testing.

All FORESEEN OPTICS orders support third-party inspection services.

Within the warranty period, FORESEEN OPTICS offers free replacement of accessories and a product replacement service (instead of repair), typically processed in a follow-up order after a request is made.

Outside the warranty period, we offer free repair guidance, low-cost parts, and paid repair services.

FORESEEN OPTICS recommends that clients conduct third-party inspections for each order, as large-scale returns can be challenging in international trade. For small-scale returns or exchanges, FORESEEN OPTICS typically provides replenishment in subsequent orders as a direct solution.

In strict compliance with Chinese law, all products from FORESEEN OPTICS are tested on impact platforms rather than real firearms to ensure they function properly when used on actual firearms.

Supply Chain and Order Management

For non-customized products, the lead time is typically 7-25 days. For customized products, it ranges from 25-45 days.

FORESEEN OPTICS operates different production facilities for various optical products:

Riflescope production base: 80,000 units per month.

Observation optical products base: 50,000 units per month.

Electronic optical products base: 30,000 units per month.

FORESEEN OPTICS maintains a pre-stock of regular materials and components to handle sudden increases in order volume. This allows for expedited production, ensuring normal delivery timelines for our clients.

FORESEEN OPTICS employs a forecasting system for popular products. Certain regular, high-demand products are kept in stock to meet immediate shipping requirements for bulk wholesale clients.

FORESEEN OPTICS typically requires a 30% deposit, with the remaining balance paid before shipment. Accepted payment methods include T/T, L/C, and PAYPAL. In partnership with international financial institutions, we offer credit sales with financial guarantees to premium clients.

FORESEEN OPTICS has long served renowned brands, with some classic products in the market for over 20 years. We ensure consistency in every delivery.

FORESEEN OPTICS supports multi-shipment orders from a single contract. We have experience using DHL logistics to deliver a single order in batches to 52 global warehouses for a brand client.

Logistics and Shipping

Depending on the delivery time required by the client, we offer various logistics options such as express delivery, air freight, and sea freight. We also support shipping to the client’s designated freight forwarder in China.

FORESEEN OPTICS works with logistics partners that provide door-to-door shipping services, meaning clients do not need to handle any logistics operations themselves.

FORESEEN OPTICS has the capability to ship products directly to Amazon warehouses worldwide.

FORESEEN OPTICS will provide an order number and a tracking website link, allowing clients to check the shipping status of their order at any time.

Technical Support and After-Sales

Each FORESEEN OPTICS client is assigned a dedicated service representative. Clients can also send inquiries or complaints to our support email: [email protected], and we will respond promptly to resolve the issue.

Our technical support services include, but are not limited to, R&D consultation, customization solutions, photography and graphic design, common product issues, and product usage guidance.

Email services support any language, while voice and video services are available in English, Russian, German, and Japanese.

FORESEEN OPTICS offers spare parts for easily damaged or lost accessories, such as lens caps and straps.

Every product comes with a specific or general user manual. We can also offer customized manuals or video instructions based on client needs.

Due to international shipping constraints, FORESEEN OPTICS typically offers remote repair guidance. If the issue cannot be resolved remotely and falls within the warranty period, we provide product replacement services.

For brand clients, we regularly provide configuration upgrade suggestions for customized products to maintain competitiveness. For some electronic products, we offer software upgrades to enhance performance.

Product and Design Customization

FORESEEN OPTICS specializes in optical products for hunting scenarios, including riflescopes, red dot sights, binoculars, thermal imaging devices, night vision devices, rangefinders, and trail cameras.

For non-customized products, the MOQ ranges from 5 to 50 units, depending on the number of products per standard carton.

For customized products, the MOQ depends on the customization requirements, typically ranging from 50 to 500 units.

FORESEEN OPTICS has a comprehensive design and production capability, supporting both quick customization and deep customization services. Please refer to our detailed customization process:

Depending on the surface material of the product, FORESEEN OPTICS offers various logo customization options, such as printing, laser engraving, and metal nameplates.

FORESEEN OPTICS provides neutral protective packaging for products and also supports various packaging customizations such as EVA cases, blister packs, and gift boxes, with only the cost price charged.

FORESEEN OPTICS charges sample fees at wholesale prices (excluding customized samples). Premium clients may receive a sample discount ranging from $10 to $50. The cost of sample shipping is borne by the client.

FORESEEN OPTICS has direct and indirect partnerships with over 100 brands, such as:

tasco-logo_1598813143__44402.original
main-logo
Home 01
Home 02
Home 03
Home 04

After 17 years of dedication, we have earned recognition from numerous global partners, and our scopes have directly or indirectly served over 100 brands.

5 star rating
5 star rating
5 star rating
5 star rating
5 star rating
Choosing Foreseenoptics.com as our scope supplier was a critical step in our success. Their products are of top quality and are always delivered on time and within budget. Foreseenoptics.com’s reliability and quality service have given us confidence in their products and they have become a trusted partner.
Chris Ca**a
5 star rating
5 star rating
5 star rating
5 star rating
5 star rating
Foreseenoptics.com scopes have greatly improved our shooting accuracy. Their optical clarity and rugged construction make it easy to lock on to our targets in a variety of environments. This combination of performance and quality gives us confidence in these products. Whether for daily training or competition, Foreseenoptics.com scopes deliver outstanding performance.
Vl***r Tsi**y
5 star rating
5 star rating
5 star rating
5 star rating
5 star rating
Foreseenoptics.com’s scopes not only perform well, but are also durable enough to withstand heavy use. These scopes are also designed to be aesthetically pleasing, combining practicality with visual appeal. We have used Foreseenoptics.com products on multiple projects and they have consistently delivered quality performance and appearance, giving us confidence in our future collaborations.
C**** Tu**y

FORESEEN OPTICS has a product design center, an optical R&D center (in collaboration), and an electronics R&D center (in collaboration), with over 500 self-designed product solutions to date.

Your question is about:

Rifle Scopes Red Dot Sights Binoculars Spotting Scopes Monoculars Trail Cameras Rangefinders Scopes Accessories Other

Rifle Scopes

FORESEEN OPTICS specializes in optical products for hunting scenarios, including riflescopes, red dot sights, binoculars, thermal imaging devices, night vision devices, rangefinders, and trail cameras.

For non-customized products, the MOQ ranges from 5 to 50 units, depending on the number of products per standard carton.

For customized products, the MOQ depends on the customization requirements, typically ranging from 50 to 500 units.

FORESEEN OPTICS has a comprehensive design and production capability, supporting both quick customization and deep customization services. Please refer to our detailed customization process:

Depending on the surface material of the product, FORESEEN OPTICS offers various logo customization options, such as printing, laser engraving, and metal nameplates.

FORESEEN OPTICS provides neutral protective packaging for products and also supports various packaging customizations such as EVA cases, blister packs, and gift boxes, with only the cost price charged.

FORESEEN OPTICS charges sample fees at wholesale prices (excluding customized samples). Premium clients may receive a sample discount ranging from $10 to $50. The cost of sample shipping is borne by the client.

FORESEEN OPTICS has direct and indirect partnerships with over 100 brands, such as:

tasco-logo_1598813143__44402.original
main-logo
Home 01
Home 02
Home 03
Home 04

After 17 years of dedication, we have earned recognition from numerous global partners, and our scopes have directly or indirectly served over 100 brands.

5 star rating
5 star rating
5 star rating
5 star rating
5 star rating
Choosing Foreseenoptics.com as our scope supplier was a critical step in our success. Their products are of top quality and are always delivered on time and within budget. Foreseenoptics.com’s reliability and quality service have given us confidence in their products and they have become a trusted partner.
Chris Ca**a
5 star rating
5 star rating
5 star rating
5 star rating
5 star rating
Foreseenoptics.com scopes have greatly improved our shooting accuracy. Their optical clarity and rugged construction make it easy to lock on to our targets in a variety of environments. This combination of performance and quality gives us confidence in these products. Whether for daily training or competition, Foreseenoptics.com scopes deliver outstanding performance.
Vl***r Tsi**y
5 star rating
5 star rating
5 star rating
5 star rating
5 star rating
Foreseenoptics.com’s scopes not only perform well, but are also durable enough to withstand heavy use. These scopes are also designed to be aesthetically pleasing, combining practicality with visual appeal. We have used Foreseenoptics.com products on multiple projects and they have consistently delivered quality performance and appearance, giving us confidence in our future collaborations.
C**** Tu**y

FORESEEN OPTICS has a product design center, an optical R&D center (in collaboration), and an electronics R&D center (in collaboration), with over 500 self-designed product solutions to date.

Red Dot Sights

FORESEEN OPTICS specializes in optical products for hunting scenarios, including riflescopes, red dot sights, binoculars, thermal imaging devices, night vision devices, rangefinders, and trail cameras.

For non-customized products, the MOQ ranges from 5 to 50 units, depending on the number of products per standard carton.

For customized products, the MOQ depends on the customization requirements, typically ranging from 50 to 500 units.

FORESEEN OPTICS has a comprehensive design and production capability, supporting both quick customization and deep customization services. Please refer to our detailed customization process:

Depending on the surface material of the product, FORESEEN OPTICS offers various logo customization options, such as printing, laser engraving, and metal nameplates.

FORESEEN OPTICS provides neutral protective packaging for products and also supports various packaging customizations such as EVA cases, blister packs, and gift boxes, with only the cost price charged.

FORESEEN OPTICS charges sample fees at wholesale prices (excluding customized samples). Premium clients may receive a sample discount ranging from $10 to $50. The cost of sample shipping is borne by the client.

FORESEEN OPTICS has direct and indirect partnerships with over 100 brands, such as:

tasco-logo_1598813143__44402.original
main-logo
Home 01
Home 02
Home 03
Home 04

After 17 years of dedication, we have earned recognition from numerous global partners, and our scopes have directly or indirectly served over 100 brands.

5 star rating
5 star rating
5 star rating
5 star rating
5 star rating
Choosing Foreseenoptics.com as our scope supplier was a critical step in our success. Their products are of top quality and are always delivered on time and within budget. Foreseenoptics.com’s reliability and quality service have given us confidence in their products and they have become a trusted partner.
Chris Ca**a
5 star rating
5 star rating
5 star rating
5 star rating
5 star rating
Foreseenoptics.com scopes have greatly improved our shooting accuracy. Their optical clarity and rugged construction make it easy to lock on to our targets in a variety of environments. This combination of performance and quality gives us confidence in these products. Whether for daily training or competition, Foreseenoptics.com scopes deliver outstanding performance.
Vl***r Tsi**y
5 star rating
5 star rating
5 star rating
5 star rating
5 star rating
Foreseenoptics.com’s scopes not only perform well, but are also durable enough to withstand heavy use. These scopes are also designed to be aesthetically pleasing, combining practicality with visual appeal. We have used Foreseenoptics.com products on multiple projects and they have consistently delivered quality performance and appearance, giving us confidence in our future collaborations.
C**** Tu**y

FORESEEN OPTICS has a product design center, an optical R&D center (in collaboration), and an electronics R&D center (in collaboration), with over 500 self-designed product solutions to date.

Cannot find the answers? Please leave us message now!


Leave a Reply

Your email address will not be published. Required fields are marked *